Policies & Terms
CWC HR Solutions & Training ("CWC," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website.
Information We Collect
We may collect:
- Name
- Company name
- Email address
- Phone number
- Billing information
- Event registration details
- Information submitted through contact forms
- Website usage information through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to inquiries
- Deliver consulting, training, and coaching services
- Process event registrations and payments
- Send confirmations and requested communications
- Improve our website and customer experience
- Comply with legal obligations
Payment Information
Payments are processed through secure third-party payment providers. CWC does not store full credit card information on our servers.
Information Sharing
We do not sell or rent your personal information. We may share information only with trusted service providers necessary to operate our business, including payment processors, event registration platforms, and technology vendors.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information.
Your Rights
You may request to access, update, or delete your personal information by contacting us.
Cookies
Our website may use cookies and analytics tools to improve website performance and user experience.
Contact
Questions regarding this Privacy Policy may be directed to:
At CWC HR Solutions & Training, we strive to provide exceptional consulting, training, and event experiences.
Events
Registration cancellations received at least 14 calendar days before an event will receive a full refund, less any applicable processing fees.
Cancellations received fewer than 14 days before the event are generally non-refundable. However, registrations may be transferred to another attendee with advance notice.
If CWC cancels an event, attendees will receive either:
- a full refund, or
- the option to transfer registration to a future event.
Training and Consulting Services
Consulting, coaching, and customized training engagements are governed by the terms outlined in the applicable service agreement or proposal.
Payments for services already rendered are non-refundable.
Digital Products
Digital downloads, templates, guides, and online resources are non-refundable once accessed or delivered.
No Shows
Failure to attend an event or scheduled session without prior notice does not qualify for a refund.
Questions
For questions regarding cancellations or refunds, please contact:
Email: info@cwchr.com
